A charming memoir … the grace-under-pressure lessons here are legion….

- The New York Times Book Review

About the Authors

Lea Berman

Lea Berman served as White House Social Secretary and Special Assistant to the President from 2004–2007, was Chief of Staff to Second Lady Lynne Cheney from 2002–2003 and, previously, Social Secretary to the Vice President. She is the creator of the blog America’s Table, and lives in Washington, D.C.

Jeremy Bernard

Jeremy Bernard served as White House Social Secretary and Special Assistant to the President from 2011–2015. Previously, he was Senior Advisor to the United States Ambassador in France and the White House Liaison to the National Endowment for the Humanities (NEH). Jeremy is the Founder and President of JMB Global, LTD, a strategic consulting company, and lives in Los Angeles.

Reviews

"A charming memoir … the grace-under-pressure lessons here are legion…. Whatever your political persuasion, you will understand the meaning of ‘charm offensive.’ The point of the book is that graciousness is not just good for its own sake; it is useful in getting things accomplished, in politics as in life. "

- The New York Times Book Review

"With this book, [Berman and Bernard have] condensed their knowledge with the aim of helping readers treat others with dignity and show a willingness to collaborate and listen. They address and elaborate on 12 cornerstones of civility, including handling conflict diplomatically, owning one’s mistakes, and radiating calm. Excellent in terms of getting the ‘inside scoop’ on the White House and training oneself to deal with all kinds of people. "

- Library Journal

"The authors weave practical guidance … into entertaining behind-the-scenes moments from their careers … the look behind the curtain at the rarely featured individuals who make the White House run smoothly provides a unique and rewarding insider’s view. "

- Publishers Weekly