The Group Sales office will fill requests on a first-come, first-served basis. Due to limited ticket availability, groups are encouraged to submit requests as soon as the pre-sale begins.

Once a request is submitted, the group sales office will process and send programming confirmation within SEVEN business days. Payment is due in full within SEVENTY-FIVE days before the scheduled visit. Groups paying by check should fax a copy to the group sales office before sending payment by priority mail.  All payments should be mailed to the following address:

Attn: Group Sales Office
514 Tenth St. NW
Washington, DC 20004

Due to the high volume of requests received between the months of March and June, orders submitted less than seven business days before a visit may not be accommodated.

Once payment is received in full, no refunds will be offered for timed entry. Tickets may be exchanged thirty days or more before your visit (all exchanges are subject to availability).

Group tickets are mailed only if requested by group leader at the time of reservation. An additional $5.00 fee per order will be charged for U.S. Postal Shipping.

The group sales office does not assume responsibility for any lost or damaged tickets. Any group who loses its tickets after they have been printed and shipped is subject to a $5.00 reprint fee.

Please note Ford’s Theatre does not provide complimentary tickets for bus drivers, group leaders, or school chaperones.